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YCCC provides on-campus support for students, staff and faculty. Our office is located on the second floor across from the library in room A216/A218.
If you are having technical difficulties with any of the YCCC provided services, please check our FAQ section found here, or let us know by submitting a support ticket to the IT support desk.
Guidelines for submitting a support request:
When submitting a support request, please provide as much detail as possible. Please include the following:
CLICK HERE TO SUBMIT A SUPPORT TICKET
Office Hours for Fall 2016 (Rooms: A216/A218): Monday - Thursday: 7:30AM to 7:00PM Friday: 7:30AM to 4:30PM Saturday: 8:00AM - 12:00PM
There is a known issue with Blackboard that causes instructors to get an "Access Denied" error when trying to access an unavailable Forum. There is no official solution for this from Blackboard support at this time.
As a workaround, you can make the Forum ...
There is currently a known issue preventing some users from attaching files to their YCCC emails. Click here for a document describing a solution.
Department Contact Info Email: firstname.lastname@example.org Phone: (207) 216-4455
Paul Archer Information System Specialist II York County Community College Email: email@example.com Phone: (207) 216-4455
Brian Hall Information System Specialist II York County Community College Email: firstname.lastname@example.org Phone: (207) 216-4338
Eric Bourque Director of Information Technology York County Community College Email: email@example.com Phone: (207) 216-4336