Can't log in?

Are you logging in for the first time? Try these instructions:
https://help.yccc.edu/techSupport/faq/293444

How to video now available (link opens in new window/tab):

https://www.youtube.com/watch?v=R1zrHv6dhck&list=PLxchl4UeUxhYSsSGtECAp4TgSu94rNL06 

Have you forgotten your password, or it's not working right? Try these instructions: https://help.yccc.edu/techSupport/faq/312101

Need technical support?

Please submit a support request via email: ithelpdesk@yccc.edu

When submitting the support request, please provide as much detail as possible including a subject line. Please include the following:

  • Your full name

  • Your student ID number, if possible. 

  • If you are having a problem with a computer, please include the computer's tag number, if possible. This is on a white YCCC sticker on the side or top of the computer's case. It will be a 4-digit number. Please also include the room where the computer is located.

  • If you are having an issue with the college website or portal (not including login issues), please include the URL to the page you are having the issue on.

 

 

Office Hours:
Monday - Thursday: 7:30 AM to 6:00 PM EST
Friday: 7:30 AM to 4:00 PM EST

Department Contact Info
Email: tss@yccc.edu
Phone: (207) 216-4455 (Leave a voicemail and the first available tech will get back to you.)

Paul Archer
Information System Specialist III
York County Community College
Email: parcher@yccc.edu
Phone: (207) 216-4455

Sarah Pierce
Information System Specialist III
York County Community College
Email: spierce@yccc.edu
Phone: (207) 216-4337