Having issues logging in, connecting to Wi-Fi or changing your password?

Click the link below and go to the Student Login Information section to get detailed instructions!

https://my.yccc.edu/ICS/Student/ 

Need technical support?

Please submit a support request via email: ithelpdesk@yccc.edu

When submitting the support request, please provide as much detail as possible including a subject line. Please include the following:

  • Your full name

  • Your student or employee ID number

  • Details of issue, including screenshots if possible.
     
  • If you are having an issue with the college website or portal (not including login issues), please include the URL to the page you are having the issue on.

 

Office Hours:
Monday - Thursday: 8:00 AM to 4:30 PM EST
Friday: 7:30 AM to 4:00 PM EST
Holidays and PTO may affect these hours.

Department Contact Info
Tech Support Ticket: ithelpdesk@yccc.edu
General Email: tss@yccc.edu
Phone: (207) 216-4455 (Leave a voicemail and the first available tech will get back to you.)

Dean Drake
Information System Specialist III
York County Community College
Email: ddrake@yccc.edu 
Phone: (207) 216-4337

Andrew Rockwood
Information System Specialist III
York County Community College
Email: arockwood@yccc.edu 
Phone: (207) 216-4339